SHIPPING POLICY
SHIPPING CARRIER & TIME
Orders are typically processed to be shipped in 2-4 days and then shipped via USPS Priority mail by default, which includes tracking and varies between 1-4 business days. You will receive an email when your order has been shipped. Julie & Grace Jewelry is not liable for any lost or stolen packages during transit and it is the customers responsibility to contact the post office if a package goes missing or arrives damaged.
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PROCESSING AND PRODUCTION TIME FOR CUSTOM ORDERS
Custom orders usually take 7-14 business days to process and produce, but production time typically increases during sales, product releases, and holidays. Please keep in mind that we are a small business and create everything by hand, just for you!
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RUSH ORDERS
We will do everything we can to get your order to you as soon as possible! If you need a rush order please contact us at julie@julieandgracejewelry.com before placing the order and we will work with you when possible.
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CHANGE OR CANCEL ORDER
You can cancel or change your order within 24 hours of order being placed.
To do so, email us at julie@julieandgracejewelry.com
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